Promark Accord
Promark Accord provide housing maintenance and repairs primarily for local authorities and housing associations. Promark Accord has been in operation for over 15 years and employs 140 people, the majority of whom are engineers working ‘in the field’. The company had two related challenges – reacting efficiently to maintenance calls 24/7, whilst also maintaining the security and integrity of their vehicles and drivers.
The system has also led to more consistent time sheet entry, disputes regarding customer site visits are also dramatically reduced. Private driver mileage is also easier to identify, leading to savings on fuel bills.
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